903.420.1411
What You Need to Know
Before The Maid Arrives:
To ensure a seamless cleaning experience and help our team deliver the best possible service, please review the important details below regarding required forms, payment terms and how to prepare your RV for our visit.
Before our team arrives on-site, waivers and cleaning policies must be acknowledged digitally through our
booking portal.
Securing your appointment with RV Maids is quick and easy with our clear payment and deposit terms.
To help us clean as efficiently and thoroughly as possible, please see the following steps below before our crew arrives.
We love furry travel companions, but for their safety and the efficiency of our cleaning crew, please secure your pets on appointment day.
1. Waivers & Required Forms
Policies, Waivers and Procedures are Protection
Service Agreement and Waiver of Liability:
Our Standard agreement outlining the scope of service choice, liability limitations and authorization to access and enter your home at a specific location is required to be acknowledged prior to service.
Pre Existing Damage:
Disclosure of any pre-existing interior damage, delicate materials or mechanical quirks (i.e., sticking/slide outs, soft spots, sensitive cabinetry) should be noted within the service waiver. The RV Maid also performs a pre service inspection to confirm or point out pre-existing issues.
Park & Campground Access: (if applicable)
Gated Communities, when required, must be notified or have listed The RV Maid as granted access.
Waivers and acknowledgments are required to be on file prior to service; delays or rescheduling results without waivers on file.
2. Payments & Deposit Policy
Securing your appointment with The RV Maid is quick and easy with our clear payment and deposit terms.
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$25 deposit secures cleaning appointments. Deposits are applied to cleaning costs and deducted from total owed.
Forms of payment:
All credit cards, most money apps and of course cash. Sorry, no checks.
Balance Owed:
Less the deposit, balance owed is due during or upon completion of service.
Cancellations:
3. How to Prepare for the RV Maids Visit
To help us clean as efficiently and thoroughly as possible, please complete the following steps before our crew arrives:
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Utilities:
Fresh running water and electricity are required for service.
Environment:
Kitchen countertops, bathroom areas and tables should be free from Dishes, food, clothes and personal items.
Storage & Cabinets:
We do not clean the interior of storage or cabinet containers.
Valuables:
For our clients sake and for the Maid, secure cash, jewelry and or important documents in a safe, undisclosed location.
Slide Outs:
Slides should be extended completely prior to the Maid’s arrival.
4. Pet Prep & Safety
We love furry travel companions, but for their safety and the efficiency of our cleaning crew, please follow these guidelines on appointment day:
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Appointment Day and Pets: Pets must be safely secured in a crate, in a separate enclosed room or outside for the entire duration of the cleaning service.
Feces & Waste Matter:
Litter boxes and other pet waste should be disposed of prior to cleaning appointment. Our teams does not handle or dispose of raw biological pet waste.
Heavy Dander Build Up:
The RV Maid cleans surface pet hair. If your home has heavy fur build up, embedded dander or intense pet odors, please ensure the Pet Care package or the Pet Detail is chosen at checkout; allocating the necessary time and equipment is key in cleaning your home.
Unruly, Unsecured or Aggressive Animals:
Any encounters with animals that causes our Team uncertainty, cleaning service will be stopped and rescheduling fees are applied.
Questions Before You Book?
Check out our preparation steps, helping our team to get
straight to work making your RV fresh and clean. If you're
ready to schedule your service, select your package and preferred date but need assistance, or have unique requests prior to booking, contact us —we’re happy to help!