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Effective Date: September 24, 2026

At The RV Maid, we respect your privacy just as much as we respect your home. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, request information, or book our services.

 

Information We Collect

Depending on how you interact with The RV Maid, we may collect information such as:

• Name

• Phone number

• Email address

• RV or service location

• Billing or mailing information

• Appointment and booking details

• Service preferences and cleaning instructions

• Information submitted through website forms

• Communications with us

• Information needed to process payments

We may also collect information about your RV, campground, access instructions, pets, or property when it is necessary to provide your requested service.

 

How We Use Your Information

We use your information to:

• Schedule and provide cleaning services

• Communicate with you about appointments and requests

• Provide service information or estimates

• Process payments

• Send appointment reminders and important updates

• Improve our services and website

• Maintain business records

• Prevent fraud or unauthorized activity

• Meet legal or regulatory requirements

If you provide your contact information, we may also send occasional promotions, helpful information, or updates from The RV Maid. You can opt out of marketing communications at any time.

 

Your RV & Service Location

Because The RV Maid provides cleaning services inside residential RVs, we may need your service location and access information to perform your appointment.

This information is used only as reasonably necessary for scheduling, communication, navigation, service, and safety.

We do not publicly share your RV location, campground site number, or access information without your permission unless required by law.

 

Information We Don't Need

We collect only the information reasonably needed to operate our business and provide our services.

Please do not send passwords, Social Security numbers, financial account passwords, medical records, or other highly sensitive information through website forms, email, text messages, or social media.

 

Payments

Payments may be processed through third-party payment providers. The RV Maid does not need to retain your complete credit or debit card number to provide our services.

Payment providers may have their own privacy policies and security practices.

 

Cookies & Website Analytics

Our website may use cookies, analytics tools, pixels, or similar technologies to understand how visitors use our website.

This may include general information such as:

• Pages visited

• Browser or device type

• Approximate location

• Referral source

• General website activity

• Date and time of visits

This information helps us improve our website, content, and customer experience.

 

When We Share Information

The RV Maid does not sell or rent your personal information.

We may share information when reasonably necessary with trusted providers that help us operate our business, such as:

• Payment processors

• Website and hosting providers

• Scheduling or customer-management platforms

• Communication providers

• Technology and analytics providers

• Professional advisors

• Government agencies or legal authorities when required by law

We aim to share only the information reasonably necessary for the service being provided.

 

Photos & Before-and-After Images

We may occasionally photograph cleaning results for documentation or promotional purposes.

If a photograph could reasonably identify you, your RV, your belongings, or your location and we would like to use it for advertising, social media, our website, or other promotional purposes, we will seek appropriate permission.

Your privacy comes before the perfect before-and-after photo.

 

Communications

When you contact us by phone, text, email, website form, or social media, we may retain those communications so we can respond to you, manage your service, maintain business records, and address questions or disputes.

Third-party communication platforms may have their own privacy and security practices.

 

Protecting Your Information

We take reasonable administrative, technical, and physical steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

No website, database, email system, or internet transmission can be guaranteed to be completely secure. We take reasonable precautions while recognizing the limitations of online systems.

 

Third-Party Websites

Our website may contain links to third-party websites, booking platforms, payment providers, social media platforms, or other services.

Once you leave The RV Maid's website, the third party's privacy policy may apply. We are not responsible for the privacy or security practices of websites we do not operate.

 

Children's Privacy

The RV Maid's services are intended for adults. We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so we can review and remove it when appropriate.

 

Your Privacy Choices

Depending on applicable law, you may have the right to:

• Request information about the personal information we have about you

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of marketing communications

• Ask questions about how your information is used

Some information may need to be retained for legitimate business, accounting, legal, safety, or recordkeeping purposes.

 

Marketing Communications

You may unsubscribe from marketing communications or ask us to stop sending them at any time.

Opting out of marketing does not prevent us from contacting you about appointments, payments, requested services, account matters, or other necessary business communications.

 

Changes to This Policy

We may update this Privacy Policy from time to time as our business, technology, or legal requirements change.

The current effective date will always appear at the top of this page.

 

Contact The RV Maid

Questions about privacy or the information you have provided?

The RV Maid
East Texas
Phone: 903-420-1411
Website: The RV Maid

We're happy to help answer questions about your information or privacy.

 

Our Simple Promise

Your RV is your home.

We respect the home.
We respect your information.
And we respect the trust that comes with being invited inside.

That's the RV Maid way.